Policies
Bold Faith Starts Here
CrossRiver Media Policies
We like to keep things simple, respectful, and transparent—because that’s how we’d want to be treated too. Here’s what you need to know about how we handle your data, purchases, and more.
Cookies & Tracking
We use cookies (the digital kind, not the chocolate chip ones—sadly) to help us understand how people interact with our website. This includes Google Analytics and the Facebook Pixel so we can see what’s working, what’s not, and how to serve you better.
We may use this data to improve our website, marketing, and emails. Occasionally, you’ll see a pop-up asking you to join our email list. If you do, we’ll send you faith-filled encouragement, news, and the occasional offer—but never spam.
You can disable cookies in your browser settings if you’d prefer not to be tracked.
Privacy
When you place an order, sign up for our newsletter, or interact with our site, we collect basic info like your name, email address, and shipping details. We promise to only use that information to process your order or keep in touch about things you actually care about.
We never sell or share your personal data with third parties unless it’s required to complete your purchase (like our payment processor or shipping carrier). You can unsubscribe from our emails anytime—no hard feelings.
Returns
We want you to love what you ordered. If something arrives damaged or isn’t what you expected, let us know within 14 days of delivery. We’ll make it right with a refund or replacement—your choice.
To start a return, send an email to [your email address] with your order number and a brief explanation. We’ll get back to you quickly with next steps.
Please note: Digital products (like eBooks or downloads) and sale items are final sale and not eligible for return.
Disclaimer
At CrossRiver Media, we’re all about sharing truth with grace. But just so we’re clear…
The content in our books, blog posts, devotionals, and other resources is for informational and inspirational purposes only. It’s not meant to replace professional advice—medical, legal, counseling, or otherwise.
We do our best to ensure accuracy, but CrossRiver Media and our authors are not liable for any errors, omissions, or outcomes related to how you use this content. You know your life best—pray, seek wise counsel, and walk with God as you make decisions.